We are 100% dedicated to making sure you have an excellent experience with us and are satisfied with your purchase. You may return or exchange any non-clearance items within 30 days of your purchase as long as the item is in its original packaging. We will cover shipping costs on any items where the fault is our own, such as a wrong or damaged item. The customer is responsible for shipping costs on all other returns/exchanges.
Refunds will be made within 48 hours of our receipt of the returned item, but it could take several days for bank processing. All sales on items marked ‘clearance’ or ‘final sale’ are considered final and cannot be returned or exchanged.
Please also note that our operations depend on our student workforce; therefore, delays may occur due to campus holidays and class schedules. We appreciate your patience.
Please contact us at (859) - 985-3197 or at [email protected].